*** COVID-19 Update ***
Nichols and Fisher Are Resuming Routine Dental Care
We are incredibly pleased to inform you that Nichols and Fisher Dental Care are now able to return to the provision of routine dental treatments alongside our continuing emergency dental care provision but please note that we are working at a much slower rate and a much reduced capacity due to the continuing Covid restrictions.
Routine examinations can only be booked by invitation at the moment.
Please wait to receive a text or call from us unless you are experiencing a problem.
We will contact you to invite you to rebook your appointments that have been disrupted by the current Covid Crisis. We have been forced to cancel thousands of appointments since the lockdown began and we ask that you please take into consideration this huge backlog we are currently facing. Alongside this we must now abide by new social distancing and cross infection guidelines, resulting in us seeing far fewer patients per day. Please do not worry if we have not contacted you yet, we are prioritising patients on a 'needs basis' and will be in touch shortly.
If you have any dental concerns or problems and would like to reschedule your appointment sooner please contact us and we will try to accommodate this.
If you have a dental emergency please call the practice before 10am on any weekday and we will ensure you have a consultation with a dentist on the same day. Most of our consultations are now initially over the phone and once you have been triaged by the dentist, we will book an appointment at the practice if necessary.
If you have a dental emergency whilst isolating or suffering from COVID symptoms, please still call our practice. Although we may be unable to see you in person, we can offer remote appointments and help you access face to face care through specialised COVID hubs where appropriate.
Please do not attend the clinic unless you have an appointment.
PLEASE DO NOT WORRY IF YOU HAVE MISSED YOUR ROUTINE NHS EXAMINATION APPOINTMENT OVER THE LAST FEW MONTHS, YOU ARE NOT AT RISK OF LOSING YOUR PLACE AT OUR PRACTICE
At Nichols and Fisher, the most important thing is patient safety and comfort, and that is why we have spent the time of closure upgrading the clinic and introducing the following measures to keep our patients and staff SAFER than ever:
The clinic as you are aware was always a very clean and safe environment. However, we have placed hand sanitisers at entry points, upgraded our PPE and redesigned the patient journey in line with social distancing.
We will be conducting pre-screening tests of patients which is likely to include taking your temperature on arrival.
We will be booking your appointments to ensure that the Practice and waiting areas are not overcrowded. We will do this by leaving suitable gaps between appointments, making sure that you can attend the practice while maintaining a suitable distance from one another in accordance with government guidelines.
We will also be creating clinics for patients who are most vulnerable, to help minimise contact with others for this group whilst they are at the practice.
To further avoid overcrowding when you arrive at the practice, we ask that you wait in your car or in a safe place outside of the practice until called in. We will notify you when you should enter the practice.
You will receive a call from one of our dentists to go through some pre-assessment questions before you enter the practice so we can get a lot of information we need whilst you are in the comfort of your home. This means that you will not have to touch a pen or any electronic device when you attend your appointment. Please make sure you have a list of your medications with you for when we call.
We will ask that you pay using a contactless payment method and request no cash/cheque payments at this time. This crucial step greatly reduces touch points at the practice.
Between all appointments as always, the dental team will thoroughly disinfect the dental surgery, door handles and washrooms, reducing the risk of exposure to anything harmful while you are in our practice.
We thank you all for your patience during this difficult time and look forward to seeing you again soon!
Please watch this information video:
It will help to prepare you for your visit and show you some of the changes we have made since the start of the Coronavirus pandemic.